How does delivery from aliexpress work? Translation into Russian of Aliexpress statuses when tracking parcels from China to Russia. The parcel path from China: probable problems

Hello dear friends and readers of my blog! Today I will touch on a super mega important topic for those who like to buy in China.

I will share with you information about how long it takes for a package from China to Russia. Agree that this question is quite important, because we all want to get our parcels as quickly as possible. I’ll also tell you a little secret when you shouldn’t order from the Chinese, so as not to wait for a very, very long time.

What is the cause of all the troubles

Hardworking Chinese work at China Post day and night and still do not have time to process all the influx of applications. After all, it’s not just you and me who buy in China, but if you take into account all the other transport burden that falls on the post office... It’s enough to remember how “lightning fast” our valiant Russian post works and then all the questions will disappear by themselves.

The average delivery time for parcels to Russia is neither more nor less 20 calendar days. (Using the example of a store Aliexpress) I repeat - this is on average. It happens more, but less is very rare. My order reached me in 14 days, but the longest one took 40 days. When ordering a product, be sure to pay attention to the “shipping time” line. This is the time during which the seller is guaranteed to take your precious purchase to the post office, and there they will begin to process it.

Main stages

Collection and dispatch of the order by the seller usually takes from 3 to 7 days. Some craftsmen can send more than two weeks.

Reception by the delivery service of a shipment with an order - the parcel arrives at the post office and is assigned a tracking number (read what it is and why you need it).

Export is the time when your package leaves Chinese customs. The most important and dangerous moment because... here the parcel may be delayed for up to 30 – 60 days. After export, the order will move to you much faster.

Import and customs clearance – your goods are already in Russia. Usually the Russian customs service processes the order within 3 working days.

Delivery by Russian Post to the recipient - here the time is very difficult to calculate, due to complex logistics. Maximum 2 weeks.

Receipt of the order - as soon as the order reaches the place of receipt, you are required to receive a notification, although you can do without notification. The package with your purchases is stored at the post office for 30 days, then it can be sent back. Don't miss out!

Now I’m sharing with you a little secret about the time when you shouldn’t order goods from China. During the Chinese New Year celebration, none of the Chinese work - everyone runs happily to celebrate this wonderful holiday. Postal workers are no exception. If you fall into the holiday period, your purchase may be delayed for a couple of months in China. The most interesting thing is that the date of the celebration of the Chinese New Year is moving and, accordingly, it is celebrated every year on different days.

Experience shows that goods arrive the fastest in summer, because transportation is carried out on direct flights, not transit.

Another factor that can seriously affect the speed at which your goods arrive is customs. Here the parcel may be delayed for up to 2 months. It depends on your luck. Customs is a delicate matter... Everything is clear here.

The speed of delivery directly depends on which postal service you choose. DHL and EMS will deliver your parcel to you with lightning speed, but they will also ask you for a price that is 3 times the cost of the purchase itself. With the help of EMS, the wedding dress reached me in 13 days (delivery cost 2,500 rubles - I was very lucky). Usually I use the free service of China Post or Singapore.

Let's sum it up

Try to remember the following points, which can significantly affect the speed of delivery in the negative direction:

• Time of dispatch of goods
• Holidays when the post office is closed
• Customs

As you can understand from this article, no one will give you the exact time of arrival of the parcel from China. Just hope for the best!

Bye everyone! Don't forget to subscribe to blog updates!

Best regards, Natalya Melnikova!

Delivery from Aliexpress to Russia and other countries is the Achilles heel of this fairly popular service. It is the long wait for the parcel that discourages many from placing orders on this online market. In this article I have put together a mini-faq about delivery from Ali, I ask questions myself and answer them myself.

Answer: depending on the workload of the Russian Post and customs, as well as on the correctness and your location. As a rule, if we talk about parcels from China, then it is 15-50 days. If you study mine, you will find out that the fastest package I received in 17 days is this. The longest delivery today is the second roll machines; they took 63 days to reach me.

Is it possible to somehow check how busy the post office and customs are? And how can I find out the average delivery time from Aliexpress?

How do I know that the package has been delivered to my city?

What do you need to receive a parcel by mail?

Answer: knowing that she is definitely there and your passport. Even if you haven’t received a notification, but you know that the package has arrived, feel free to take your passport and go get it. You will be notified right there. To be sure, you can first call your branch by picking up the phone number on the website.

Is it necessary to wait for notification?

Answer: no, it’s enough to know that the package is already in the mail. See above. There were cases when I was notified a week after I took everything.

That’s all for now, if you have any other questions, ask in the comments, I’ll try to answer them. Yes, now we have it on our website, you can find a lot.

Delivery from Aliexpress is possible to any country in the world, safely and often free of charge. But let’s try to figure out which delivery to choose on Aliexpress. When choosing any delivery, the seller receives money only after the goods are delivered, for example, from China to Russia. This means that the buyer is maximally protected. But not all delivery services transport goods quickly enough. The Chinese store offers very varied delivery options.

Everyone is concerned about how the delivery takes place, how long it takes for a package to arrive from China by mail, how to track it and what the payment amount will be. The selected product can be received by regular or express delivery. The first method is chosen by the vast majority of service users, since regular Aliexpress delivery is completely free. Express is fast and paid delivery.

Each seller offers their own options. If you click on the “Delivery” icon on the product description page, you can view them. The conditions of transportation, prices for paid delivery and the expected waiting period for the goods are also indicated there.

Free

Free delivery of goods from China to Belarus, Russia and other countries in the post-Soviet space is extremely popular. The seller pays in full for transportation to the post office in the recipient's country.

Whether Aliexpress will offer you free shipping or not depends entirely on the seller. It is necessary to clarify this question at the stage of searching for a product. Actually, no one will supply you with goods for free. It’s just that the seller initially includes the cost of shipping in the price of the product. If you look at the price tags of similar products with paid delivery, you can easily see the difference.

Mostly, Chinese companies deal with shipping. To a lesser extent - postal services of other countries. Transportation is carried out by all types of transport. They work well, but frankly speaking, they work slowly. Delivery times to Russia in the first case can reach up to 50 days. Delivery to Ukraine or Belarus will take approximately the same amount. If you have the opportunity to use the services of non-Chinese services, feel free to do so. Everything will happen one and a half to two weeks faster.

So, the most popular delivery services on Aliexpress are:

• — standard delivery from Aliexpress
• Seller’s Shipping Method is the company with which the seller of the goods entered into an agreement. You can write him a letter before ordering and find out which transport company he uses.
• China Post and Hongkong Post. The services accept postal items (Air Post) up to 2 kg and parcels (Air Parcel) up to 20 kg.
• Singapore Post, Sweden Post, Swiss Post and Russian Air Mail. In cases with these services, delivery of parcels from China may be subject to a fee. It all depends on the pricing policy of the sender’s branch. First, all parcels are sent to Singapore, from where they are scattered to different countries and recipients. Delivery time depends on the speed of customs clearance. For example, Finnish Itella has an agreement on fast customs clearance in the Russian Federation.

Recently, many people have been using the so-called Aliexpress delivery from a warehouse located in our country. These are the “Local Delivery” and ZTO Express services.

Delivery from Russia has the advantage of reduced waiting time to 14 days and the possibility of returns. But there is a downside - the cost of the product will be slightly higher.

Free from a certain amount

Sometimes they are ready to deliver goods for free only when ordering for a certain amount. This may mean you have to pay extra. It's done like this. The buyer receives a coupon that must be placed in the order and paid for. If an item costs less than the limit, you may be asked to change the method of transportation. All details are usually indicated in the product description. Therefore, read it carefully.

Paid

Expedited delivery may be preferred if time is more important than cost. By paying, you can speed up receipt of the goods. Sometimes it is better to pay and not waste time and nerves.

Here is a list of major companies that sellers work with:

• - premium delivery from Aliexpress
• EMS (Express Mail Service). Within China, the parcel is delivered by EMS of China Post. After passing through customs, control over the parcel passes to the EMS mail of the destination country.
• European courier service TNT
• Postal companies FedEx and UPS from the USA
• German postal airline DHL
• Chinese transport company
• , a joint project between large Chinese stores and EMS.

Express delivery is preferred for a number of significant advantages:

• Terms do not exceed 14 days.
• Delivery is carried out to your home.
• The safety of the goods is guaranteed.

Famous services provide the opportunity to use a civilized service, for which you have to pay. The cost of such services may exceed the price of the product itself. Sometimes a “surprise” comes along with the parcel in the form of having to pay for a customs declaration. But if the product is too valuable, there is no alternative.

It is important to remember that express shipping, with the exception of Aliexpress Premium shipping, cannot be free. If the seller indicates that no money is taken, he is being disingenuous. Most likely, your parcel will be sent by Chinese mail, and you will have to wait a long time for it.

If you want free shipping and are willing to wait, we recommend choosing .
The best delivery in terms of price/quality ratio Aliexpress Premium shipping, average delivery time is two weeks.
If you need to deliver the goods very quickly, choose DHL. Yes, you will have to pay a significant amount, but the package will be delivered in a few days.

Placing, waiting and receiving an order

We described earlier how to find out about possible delivery methods for a particular product. Choose the one you like and click OK. Shipping costs will be reflected in the final price. When making a payment, you should double-check the delivery method.

Unfortunately, payment for goods by cash on delivery is not possible. In Aliexpress, purchases are made only with full prepayment. The buyer is offered a wide selection of modern payment instruments. Read more about payment by bank card.

After payment, the funds are transferred to a special account, where they are stored until the goods are received and the transaction is approved by the customer or until the expiration of the period allotted for transportation. If the time is up, the deal is closed and the money is automatically transferred to the seller's account. It is important for the buyer not to miss the moment. After the transaction is closed, he will not be able to make a claim and get his money back.

After a few days (from 3 to 5), the seller will send a track number to track the parcel. You can get it in another way. When the sending is completed, a notification email will be sent to your email address. Then everything is simple. Log in to your personal account on the website. In the “My orders” section, select the one you need and click “Show details”. Your tracker number will be in the Logistics Information column. There is no need to rush to check. Status information appears no earlier than after a couple of days.

Tracking is carried out by the postal service. For example, if the item is shipped by YANWEN Express, Special line YW courier is used.
In addition to the tracker, you can use your order number. After the goods have left the Celestial Empire, tracking on Chinese resources stops. Further tracking is available on the websites of national postal services. It is important to remember that orders under $20 are sometimes not covered.

Upon arrival at the post office you will receive a notice. You fill it out and go pick up the parcel, taking your passport with you. There is no need to go to express shipments. The courier will contact you and bring the long-awaited parcel directly to your hands at a time convenient for you.

When ordering goods from Aliexpress, it is important not to exceed the customs limit. Otherwise you will have to pay a fee. For now, duty-free import of goods for personal consumption worth 1000 euros/month is allowed into Russia.

Transportation of large items

Aliexpress allows you to choose not only between a mobile phone and jeans. The list of proposals is as huge as the Great Wall of China. Some people order furniture and motorcycles that cannot be sent in a small parcel. For example, Russian Post will not accept a parcel weighing more than 31 kg.

Special cargo companies deliver large cargo from China. How much delivery from China costs can be found in the representative offices. One thing can be said, the cost of their services is very high. The main customers are wholesale buyers. For large trading companies, it is more profitable to deliver goods to customs in large quantities. By contacting one, you can choose the appropriate option. But, unfortunately, it won't be cheap.

Transportation of light and inexpensive goods from Aliexpress is the most inexpensive among similar trading platforms.

Whatever delivery you choose further increases the attractiveness of the Chinese trading platform!

Please write about your experience of delivery with Aliexpress in the comments to this article.

The AliExpress service is used by people all over the world, and in Russia and the CIS countries it has gained particular popularity. But where can I get information about delivery times for orders, how long does it take for goods to arrive from AliExpress to Russia? Below you will find the necessary information about delivery times for orders.

What determines delivery time?

In order to understand how much a product costs from AliExpress, you need to figure out what the delivery time will depend on:

• From the postal company that transports products.
• From the type of transport to which the order was sent (air transport, railway or water transport).
• There are also courier services for express delivery of goods, which transport goods much faster.

The delivery period for an AliExpress order from China to Russia, as well as Ukraine or Belarus, has always been approximately the same, but recently Russian Post has entered into an agreement with the Chinese service China Post, which provides processing services for AliExpress goods. This agreement established that the number of days will be reduced to 10. But in fact, delivery from AliExpress still lasts from 2 weeks to Russia and up to a month to the CIS countries.

How to find out the location of a parcel

If you want to find out the delivery time of your order, first find out what transportation method is used. To receive such information online, simply enter the track number and click on the tracking button.

There is also another way to quickly find out the delivery service of your order:

Once you figure out how to transport a package from AliExpress, you can find out how many days it will take.

Postal services

China Post Air Mail

Almost 80-90% of all orders go through this service. China Post Air Mail is one of the most inexpensive, and most often free, methods of sending goods. But, despite the tangible benefits, this delivery method takes a long time. If your order is sent this way, you will have to wait. More than 2/3 of orders arrive in one month, and about 20% - in one and a half to two months. But there are times when goods only last a couple of weeks. What factors does this depend on? This is currently difficult to find out. But rest assured that the sellers themselves do not influence the operation of postal services in any way.

Don't forget about the order processing period. So, if the parcel was sent only when 10 days had passed after payment, you need to add at least another month. As a result, you will have to wait approximately 40 days.

EMS

This is one of the most convenient types of delivery for a fee. If you want to receive the goods as quickly as possible, do not hesitate to choose this type of transportation. On the 14th day you will most likely receive the parcel.

Swiss Post, Hong Hong Post, Singapore Post

Swiss, Hong Kong and Singapore postal services generally do not face as much congestion as China Post. Therefore, this type of delivery is also very convenient. A parcel delivered in this way will not arrive in a painful couple of months, but within two to a maximum of four weeks. As practice shows, almost 100% of orders end up in the hands of the buyer within one month.

DHL and TNT

DHL and TNT services claim that they deliver orders from China within a few days (5-6 days). But the price of such transportation of goods is too high. However, in fact, the goods still arrive in a couple of weeks. As a result, you will pay dearly for the service, but you will have to wait the same time as with less expensive paid services.

Stages of product delivery

1. First, after the customer selects the product and pays the fee, suppliers check the status of the funds.
2. The seller then selects the products you purchased from the warehouse and arranges for shipment. In general, the first and second stages last from 2 to 10 days.
3. The goods go through a forwarding and sorting center in China, and then documents for the parcel are prepared.
4. After this, the order enters the customs service and undergoes an inspection procedure before export. As a result, another 10 days pass after the second stage.
5. Then, when the goods reach the recipient's country, they will be sent to the customs office of that country or the transit country. Thus, another 20 to 30 days will pass (free shipping). When using a paid delivery service, the last stage of transportation will be less.

As a result, the parcel can take from 40 to 60 days.

Delivery on holidays

Difficulties in delivering orders occur during winter holidays, namely Christmas and New Year. This also applies to Chinese New Year. Therefore, you should not complain about the work of the AliExpress service or postal services in such cases. Remember that you should order gifts much earlier before the holidays.

Anyone who has once placed an order on Aliexpress knows how difficult it is shipping route from China to the buyer. Especially if it is an international parcel.

But the reasons for all kinds of delays and problems when moving a parcel with goods can be different. This is an incorrectly specified recipient address, an incorrectly registered track number, as well as delays in the work of delivery and postal services.

I would like to draw your attention to the most common problems that arise when delivering orders from Aliexpress, so that shipping route from China turned out to be not so difficult.

• Firstly, it is important to focus on how to correctly fill out the recipient's address. In your personal account on the Aliexpress website you will find this section with the appropriate fields to fill out.

  The fields are filled in in Latin letters. In strict sequence: first name, last name; country, region; address; city; state, province, district; postcode; recipient's contact phone number.

  Then you need to confirm the entered data by pressing the button. Moreover, the details of the parcel recipient can be edited, deleted, or added an additional postal address at any time. Very simple and convenient.

• Secondly, after placing your order, contact the seller and confirm with him the track number that he indicated to you. Sometimes it happens that the seller, for one reason or another, indicates the wrong tracking number, which results in problems in the future.
• Thirdly, the buyer must take into account the date of placing his order. If it coincides with holidays in China, as well as in Russia, then you need to be prepared that delivery times will be extended in accordance with the number of days off.

The parcel path from China: probable problems

I will list a number of other points that you need to know about when ordering online.

• Delivery service: China post Air Mail, Hongkong Post, Singapore Post (for free shipping); EMS, DHL, Fedex (paid courier delivery) and some other services offered for individual orders - ITELLA, TNT and others.

  Free services, as a rule, deliver parcels later than courier ones (from 1 to 2 months) and always to the post office at your specified place of residence.

  Paid services deliver your package directly to your home address and, depending on the region, the waiting time ranges from 4 to 20 days. When placing an order with free delivery, you will receive a notification at your home address with which you need to come to your post office, not forgetting to take your passport.

  If the parcel is delivered by a courier, you must also present your passport and sign for delivery of the parcel.

• Russian Post deserves special attention. On its official website, you can also use the tracking system in Russia. The system tracks both parcels and small packages up to 2 kg. Despite all the efforts of employees to optimize the internal work of the service, cases of delays of parcels are not uncommon, regardless of the status indicated in the tracking system.
  

  The grandson decided to send his grandfather a 5-year-old cognac to the village, so he bought a 3-year-old one and sent it by Russian Post.

• Customs Service. It is known that imported goods undergo customs clearance differently depending on the category: catalog goods, international shipment, express delivery goods. If you meet the duty-free standard (let me remind you, weighing up to 31 kg per month and an amount not exceeding 1,000 Euros), then there will be no problems.

  To declare, you now need to present: a copy of your passport with registration, an order form and a photo of the product, an original bank account statement indicating the online store as the recipient of the payment, a copy of a bank card.

• Documentation. Each parcel must be accompanied by a waybill indicating the names, addresses and telephone numbers of the sender and recipient, listing the contents and indicating the declared value.
• Return of parcels. Theoretically, there are the following options for your actions if you want to return the parcel: paid (at your expense) shipment with a new tracking number and registration of refusal of the parcel and its return to the specified address of the Chinese sender with the same tracking number.

  In practice, everything is completely individual and is resolved through opening a dispute and negotiating with the seller. Sometimes it is easier to demand partial compensation without sending the goods. The main thing is to open a dispute and correctly indicate the reason, claims, as well as the necessary requirements. After all, the return of the parcel is paid by the buyer, and this cost may exceed the cost of the product itself. You can read about how to open a dispute correctly in my next article.