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  • Complete list of USSD requests for A1 (velcom) subscribers. USSD commands operating in the Velcom network How to find out how much to pay by installments Velcom

    Complete list of USSD requests for A1 (velcom) subscribers.  USSD commands operating in the Velcom network How to find out how much to pay by installments Velcom

    Using simple USSD requests, you can receive real-time information about the balance, the balance of traffic included in the subscription fee, the balance of the prepayment, register a payment, find out your subscriber number and tariff plan.

    How it works

    To use USSD-based services, you just need to dial a combination of certain characters using the phone keyboard as when making a call. Information will appear on the display almost instantly.

    Peculiarities

    • Messages are not saved in the phone memory.
    • USSD commands are available to subscribers in roaming if the roaming partner supports USSD.
    • Phones from different manufacturers display the USSD menu differently and have different response principles.
    • If a dialog box appears, then you must respond to the USSD request using numbers.
    • USSD replies may come in transliteration (Latin), although the phone is configured to receive in Cyrillic. This is due to the fact that the system automatically translates USSD responses with a large number of characters (more than 70 characters) into transliteration.

    To whom is it provided?

    The service is provided to all subscribers of the company.

    How to manage the service

    Popular USSD requests:
    *100# – your balance;
    *100*1# – the balance of minutes, megabytes, SMS or MMS included in the subscription fee;
    *100*3# – the amount of the monthly payment when purchasing by installments, the balance of the total amount and the date of completion of payments;
    *100*12# – check the remaining traffic for Roaming.Online;
    *131*velcom subscribers#– “Waiting for a call” service;
    *141*1# – registration of payment;
    *141*2*1# – your number and tariff plan;
    *141*2*3*1# – information about the connected Internet tariff plan and the date the subscription fee was charged;
    *141*3*3# – add/change/view “favorite” number;
    *141*3*1*1# – activation of the “International calls” service;
    *141*3*2*1# – connection to the “International Roaming” service;
    *141*3*4# – change of tariff plan;
    *141*7# – erroneous payment;
    *147# - Your room number is;
    *135# – connecting to the mobile Internet, MMS, activating web protection, receiving settings and information about the connected mobile Internet package, the date the package cost was written off;
    *100*51# – the ability to quickly disable communication services in case of debt.

    The popular Belarusian telecom operator Velcom offers a whole line of tariff plans. Among them you can find profitable options for both smartphones and tablet PCs. Often users have to think about the question of how to find out their tariff at Velcom. By name you can find out the terms of service, for example, the cost of the Internet or long-distance call, by viewing them on the operator’s website. Can the user handle this situation himself or will it be necessary to contact a technical support line employee? Let's look at all the different ways to get information on your number.

    Method 1. Internet assistant

    The Internet customer support system is a kind of “control panel” for your account. Here the user can select tariff plans for the Velcom number, clarify the set of options and services that are activated on the SIM card, view information about expenses, etc. Before evaluating the opportunities offered by the Internet service, you should register on the portal. Detailed instructions how to create an account, can be found on the portal home page.

    Subscriber registration

    At the first stage, you need to dial the USSD combination from a mobile device in which a Velcom operator SIM card is installed to assign a password. You can do this by entering the request: *141*0#. After this, the system will prompt the client to enter a sequence of characters that will be used as a password. There are no special requirements for the password. The main thing is that the length should be at least five and no more than ten characters.

    Entering registration data on the home page of the online service

    Before telling you how to view your Velcom tariff, you should clarify that to enter the portal, which serves as a number management tool, you should use:
    . SIM card number (the format in which this needs to be done is indicated in the corresponding field).
    . Password (the sequence that was assigned earlier).
    After the data is accepted, the subscriber will be able to view all the data he is interested in, including understanding how to find out his tariff at Velcom.

    Method 2. We turn to the voice version of the customer service service

    If you don’t have the Internet at hand or the desire to use it, you can call 411 from the number you are interested in information on. In the list of voice system items, you can find a section regarding the current number and listen to the information of interest. If you can’t do this and you are simply confused in the list of sub-items offered by the system, then wait until the contact center employee answers and ask him how to find out your tariff at Velcom. Most likely, the employee will simply tell us its name, having previously specified some information about the owner of the number.

    By the way, you can also find out about Velcom tariffs for a phone with favorable conditions using this method. Please note that user consultation is also carried out online. The operator’s official portal has the “Ask a Question” function and links to a number of social networks through which you can contact company employees by asking questions in the usual way.

    Method 3. Use a short query

    The USSD command service is an excellent option for obtaining information of interest in a short time and without the use of additional “conditions”. The subscriber does not have to use the Internet, listen to the service’s voice service and wait for the operator’s contact center employee to answer. The only difficulty in using the USSD service is remembering the combinations of requests. A good solution would be to add frequently used commands to the contact list of your mobile device. Then you can get the necessary information at any time. How can I find out my tariff at Velcom?
    . *141*2*1# - by entering such a request from the device’s keyboard, within a couple of minutes you can receive the name of the tariff plan in a text SMS sent by the operator; At the same time, the message will indicate the client's number. This feature will especially please new users who have not yet managed to remember their number.

    What other commands can be useful on a Velcom number?

    Tariff plans, comprehensive information about the terms of use, changing the TP - all this can be done by typing the request:

    *141*3*4# - as in the first case, the information will be displayed in the form of a push or SMS message.

    For users of the Global Network with a Velcom SIM card, it will be interesting to find out under what conditions the mobile Internet is used, as well as after how long the subscription fee (if any) will be charged. To clarify this data, just dial the request: *141*2*3*1#.

    *101*1# - request for balances for packages included in the tariff plan.
    *100*19# - request information about charges for this number.
    *131*<номер абонента своей сети>- sending a notification to another subscriber of the Velcom network that you are waiting for a call from him (a convenient function when there is not enough money in your account for calls). The option is provided completely free of charge.

    Conclusion

    In this article, we looked at how to obtain information regarding your number. Please note that you can use any of the above methods. If you can’t register in the online customer service system or simply don’t have access to the Internet, you can always call the specialists and ask a question, for example, what is the cheapest tariff for Velcom. If you can’t reach a contact center employee by phone, you can order a call back or write a chat to the company’s employees.

    USSD requests are a simple and fast way to get the necessary information from your mobile operator. All you have to do is enter the required request on your phone. However, it is simply impossible to remember them all. So save and use the HF directory with all USSD requests for velcom subscribers.

    General information:

    Information about the balance status at the time of request

    Information about the remaining minutes, SMS, MMS and Internet traffic included in the subscription fee

    Information on the amount of the monthly payment, the remaining amount to pay for the goods in installments and the date of completion of the write-off of contributions

    The balance of included minutes of the velcom international service is 100/250, the balance of Internet traffic of the “ITV velcom” service package

    Information about the amount payable according to the last invoice issued, for clients working without prepayment

    Information on the number of minutes of outgoing calls made within a Closed Subscriber Group (CLG)

    The total number of minutes used when calling a “favorite” number (tariff plans “Pair”, “Time for pairs”)

    Possibility of quickly disconnecting communication services in case of debt

    Registration of an unconfirmed payment

    Checking the balance of a subscriber of the Privetik tariff plan (available to velcom subscribers whose number is assigned as a “favorite” by the subscriber of the Privetik tariff plan)

    *101*Privetik subscriber number#

    “Waiting for a call”: the subscriber whose number was specified will receive an SMS notification asking them to call you back indicating your number.

    *131*company subscriber number#

    Top up your account with an express payment card

    Changing the mailing address for invoice delivery to e-mail

    Repeat invoice for a closed period by e-mail

    Opting out of receiving invoices

    Information and service management:

    Operation

    USSD request

    Information about the subscriber's connected services

    Information about the list of services available for connection

    Phone number and tariff plan information

    Changing tariff plan

    Information about your number in international format

    Setting/cancelling a ban on listening to ACCA news

    Receiving USSD messages in transliteration

    Receiving USSD messages in Russian

    Setting/cancelling a ban on the use of conditional forwarding in roaming

    Connecting packages of minutes to all networks

    “Back in touch”: all velcom subscribers who called you while you were unavailable or your phone was busy will receive an SMS notification when you are in touch again

    Providing the opportunity to work without prepayment

    Switching to prepaid work

    Connecting/disabling the “Stopitsot” service (available to subscribers of the “Kedy” and “Polukedy” tariff plans)

    Connecting/disabling the “Anti-identifier” service

    Connecting/disabling the Melofon service

    Connecting/changing your “favorite” number (not available on tariff plans “Own network”, “BUSINESS.PRO”, “BUSINESS.PRO.WEB”)

    Connecting/disabling the Pause service

    Connecting/disconnecting ISSA

    Obtaining an ISSA password

    Connecting/disconnecting/changing a package within the “Director’s package” service for the Manager+ tariff plan

    USSD help.

    Mobile Internet and MMS:

    Operation

    USSD request

    Receiving settings for the Mobile Internet service, MMS, streaming video (“Mobile TV”), all available

    Receiving a test MMS

    Connecting/disabling the Mobile Internet service, changing the Mobile Internet service package, changing/deleting an application to change the Mobile Internet service package

    Connect/disconnect MMS

    Information about the connected Mobile Internet service package and access point

    Information about the activated package of the Mobile Internet service, the cost of the package and the date of the next write-off of the package cost

    Information about the provided static IP address

    Connecting/disabling the Anti-Virus service

    Connecting/disabling the Firewall service

    Connecting/disabling the “Children’s Internet” service

    Connecting additional traffic to WEB Start, WEB 4, WEB 8, WEB 16

    Connection to the services “Roaming.Vacation”, “Roaming.Business”

    Disabling the services “Roaming.Vacation”, “Roaming.Business”

    Information about roaming partners

    Validity period of the services “Roaming.Vacation”, “Roaming.Business”