To come in
All computer secrets for beginners and professionals
  • Pixlr - free online photoshop in Russian, as well as simple online photo editors Pixlr-o-matic and Pixlr Express Pix o matic
  • Pixlr-o-matic: editing photos on the go
  • IPhone as a navigator: preparing your device for travel
  • IPhone as a navigator: preparing your device for travel
  • Which processor is best for a gaming computer? Optimal processor for games
  • Unlimited internet beeline for tablet Unlimited 3g internet tablet
  • Sending status. Statuses of international postal items. Arrived at the international sorting center

    Sending status.  Statuses of international postal items.  Arrived at the international sorting center

    The website's online postal tracking service will help you track the status and location of your parcel delivered by Russian Post.

    The national postal operator of the Russian Federation, Russian Post, receives, sends and delivers postal items on the territory of the Russian Federation and other states. The branches of this national postal operator handle the sending and receiving of both domestic and international parcels. If parcels and postal items are sent within Russia, then the parcel is assigned a unique 14-digit identifier number consisting of numbers, and when sent internationally, an identification number of 13 characters (numbers and letters of the Latin alphabet) is assigned.

    Both numbers comply with the S10 standard of the Universal Postal Union and parcel tracking can be carried out by both the sender and the recipient of the mail.

    Features of Russian Post parcel tracking numbers

    Russian Post track numbers differ by type of parcel and differ in appearance.

    1. Packages, registered letters and small parcels have a 14-digit number.
    2. Parcels and packages are tracked using a 13-digit code (4 letters and 9 numbers).

    Explanation:

      • The first 2 letters of the code indicate the type of shipment
      • 9 digits - departure code
      • The last 2 letters are the country of departure of the parcel
    1. EMS parcels - track number starts with the letter E

    Parcel tracking by shipment type ZA..HK,ZA..LV (Aliexpress)

    Thanks to the cooperation of the Russian Post, this type of parcels with Aliexpress has a simplified registration system, which allows for shipment even faster and cheaper. It is worth considering that this type of delivery can only be tracked within the sender’s country; when the parcel arrives in the territory, the shipment will no longer be tracked, but after the parcel arrives at the recipient’s delivery location, a similar status will appear. The approximate delivery time is 25-30 days from the date of departure.

    Parcel tracking ZJ..HK (JOOM)

    Parcels with a number containing the letters ZJ at the beginning are parcels from the Joom online store, which also cooperates with Russian Post. This type of delivery is low-cost and is used mainly for the delivery of cheap goods and at the same time has limited tracking functionality. The fact is that Joom parcels, when tracked, can have one of only three statuses:

    • Package sent
    • The parcel arrived at the office
    • The parcel has been received by the addressee

    That is, your parcel cannot be tracked at all stages of delivery, but important information that the goods have been sent or have already arrived at the post office will be known.

    Problems tracking Russian Post parcels?

    Sometimes problems arise with tracking Russian Post parcels. Most often this happens for the following reasons:

    1. Not enough time has passed since the parcel was sent and the tracking number has not yet entered the database, since not enough time has passed since it was sent. It is worth remembering that the period can take up to 7-10 days.
    2. The sender provided an incorrect tracking number. In this case, it is worth checking the number again with the sender and copying it correctly into the tracking line on our website.

    How to track a Russian Post parcel?

    Tracking the status and location of a parcel by the postal company Russian Post is extremely simple: to do this, you need to enter the unique track code of the parcel in the tracking line. After specifying the number, click on the “Track” button and find out the most up-to-date information about the status of your shipment by Russian Post.

    If you need to save data on several shipments by Russian Post at once, then register in your personal account of the online parcel tracking service website, and track several shipments at once and receive accurate information for each parcel.

    In order to determine which post office your parcel is located at, use our

    How to find out the status of a package from AliExpress

    To check the status of an online order, you will need its track code - an identification number in a unified database of international postal items. You can find it out in the completed purchase form, which is located in the user’s Personal Account.

    The further algorithm for tracking mail statuses is the same for all tracker services, including government ones:

    1. Copy or write down the track number of your order to.

    2. Paste or type it manually into the special field on the tracking site.

    3. Click Track. Wait for the status of your parcel to update and load (usually this takes no more than 30-40 seconds).

    Why are Aliexpress parcel statuses not tracked?

    Possible reasons that Aliexpress parcel statuses are not tracked on tracker services:

    • you made a mistake when entering the order tracking number;
    • the seller provided you with a non-standard track code;
    • the seller gave you a fake tracking number;
    • another 5-10 days have not passed since the registration of the sent order;
    • tracking does not work correctly on the service you have chosen;
    • mail databases are temporarily unavailable for technical reasons.

    Why does the status of a parcel from Aliexpress not change for a long time?

    Have you received a track code, the order sent to you began to be tracked, but remained in the “Receiving” status for a long time? This may be due to the fact that you made your purchase during an annual sale or during the holidays. In such cases, tracking problems are most often due to Chinese postal overload and you will need to wait a bit. If after 5-7 days the status remains the same, it makes sense to inform the seller about this or open a dispute.

    If your parcel is in the “export” or “departed from the airport” statuses, and they do not change for a long time, there is also no need to worry. If tracking stops for 10-20 days, this is quite normal. On the way to the destination country, most international mail passes through several intermediate transit points. Some shipped orders are tracked in detail at all stages of movement. Others may “disappear from view” after crossing the border of the Middle Kingdom and reappear only after arriving at the place of international exchange in the recipient country.

    We recommend being patient, but remember to keep an eye on the order protection counter. If there are 5 days left before the protection expires and your package is still not tracked, it makes sense to request an extension of the purchase protection period. This can be done by contacting the seller or by clicking on the “Extend protection” button in your order form.

    We wish you successful shopping and hassle-free delivery of your purchases!

    16

    I don’t see much point in knowing a detailed description of a particular postal status. The meaning of most of them is clear from the name, the meaning of others is not so important (again, for me).

    However, many users want to understand what the parcel statuses they see when tracking mean. So I will give a description of the most frequent and popular statuses that you can find on various trackers.

    Delivery to the addressee / Delivery to the recipient

    The parcel has been received by the addressee (at the post office or delivered by courier)

    Flew to destination country

    The parcel will be delivered to the post office of the destination country. Next, it will be delivered to one of the places of international postal exchange for subsequent import/export operations.

    Departed from the airport

    The parcel has departed from the airport of the sender's country and is heading to the destination country. The status will not change immediately upon arrival at the airport of the destination country, but after the parcel is processed by the postal service. This may take from 3 to 10 days.

    The parcel has departed from the airport of the sender's country and is heading to the destination country.

    After the parcel leaves the territory of the sender's country and arrives at the destination country, it will be assigned a new track code, which is not registered anywhere. Accordingly, the parcel will not be tracked.

    Issued by customs

    The customs clearance procedure has been completed, and in the near future the parcel will be handed over to the post office of the destination country for further delivery.

    Ready for shipment

    Ready to ship

    Means that the parcel is packed, marked and will be sent soon.

    Detained by customs

    This operation means that the parcel is detained by customs officers to carry out measures to determine the destination of the parcel.

    When receiving goods by international mail during a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in part of such excess, it is necessary to pay customs duties and taxes using a flat rate of 30% of the customs value of the goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the MPO is missing or does not correspond to the actual information, this significantly increases the time spent on processing shipments, since there is a need to conduct a customs inspection and document its results.

    Submission

    The parcel was sent to the wrong zip code or address, an error was discovered and it was redirected to the correct address.

    Import international mail

    The operation of receiving the item in the recipient's country.

    All mail arriving on the territory of the Russian Federation from air flights begins its journey at the aviation postal department (AOPP) - a special postal warehouse at the airport. Within 4–6 hours, shipments from the aircraft arrive at the AOPP, the containers are registered, and their integrity and weight are checked. Mail is registered in an electronic database. During registration, the barcode is scanned, data is entered on where the container is addressed (for example, MMPO Moscow), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of the AOPP.

    The next operation after export from the country of origin, which is reflected on the website when tracking the shipment, is import into the destination country. Import information appears after the shipment is transferred by the carrier to the postal operator of the destination country. Operation “Import” means that the shipment arrived on the territory of Russia and was registered. International shipments arrive in Russia through the international postal exchange place (IMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. The choice of city where exactly the international shipment will arrive depends on the sender’s country. The choice depends on the availability of regular flights and free carrying capacity in a particular direction.

    Unsuccessful attempt of delivery

    Assigned if the operator reported that there was an attempt to deliver the parcel to the addressee, but for some reason it failed.

    Options for further action:

    • New delivery attempt
    • The parcel will be transferred for storage until demand or until the circumstances are clarified.
    • Return to sender

    What to do if you receive this status:

    • You need to contact your post office and find out the reason for non-delivery.
    • You must contact the post office yourself to receive the parcel.

    Treatment

    The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient.

    Processing at an intermediate point

    Processing at the sorting center

    Status Processing at the sorting center - assigned during the delivery of the item through intermediate postal sorting centers. In sorting centers, mail is distributed along main routes. Parcels are reloaded from one transport to another, for further dispatch to the recipient.

    Processing completed

    Generalized status, meaning the completion of processing of the parcel before sending it to the recipient.

    Awaiting delivery to the post office

    Awaiting shipment

    Means that the parcel is packed, labeled and will be sent soon.

    Awaiting quality check

    Means that the parcel is not yet complete and is in the seller's warehouse awaiting verification of the contents before shipping.

    Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is heading to the next sorting center towards the recipient.

    Export operation completed

    The customs clearance procedure is completed, the parcel is handed over to the post office of the destination country for further shipment to the recipient.

    Shipment from the seller's warehouse

    The parcel has left the seller's warehouse and is moving towards a logistics company or post office.

    Cancel shipment

    Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).

    Sending to terminal

    The parcel is sent to the postal terminal at the airport to be loaded onto a plane and sent to the destination country.

    Item is ready to ship

    Means that the parcel is packed, labeled and will be sent soon.

    Sent

    Generalized status, meaning the sending of a parcel from an intermediate point towards the recipient.

    Sent to Russia

    The parcel will be handed over to Russian Post for delivery to one of the places of international postal exchange, and subsequent import/export operations.

    Sent to destination country

    The parcel is in the process of being transferred to the mail of the destination country, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

    Note! The next status will not be displayed immediately as soon as the parcel arrives in the country, but after the parcel is accepted (unloaded, processed and scanned) by the postal service.

    This may take from 3 to 14 days, depending on the workload of the international postal exchange location.

    Sent from warehouse to sorting center

    As a rule, this status means that the foreign sender (seller) brought your parcel to the local post office.

    Transferred for storage

    Means the arrival of the item at the recipient's post office (OPS) and transfer to storage until it is delivered to the recipient.

    Read also:

    As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).

    Transferred to customs

    In the sender's country

    In the recipient's country

    Loading onto the plane

    Loading onto the plane before departure to the destination country.

    Loading into transport

    Preparations for shipment are completed

    Means that the parcel is packed, labeled and will be sent soon.

    Preparing for shipment

    Preparation for export

    Packaging, labeling, loading into a container and other procedures necessary for shipment to the destination country.

    Left the airport

    In the sender's country The parcel has departed from the airport of the sender's country and is heading to the destination country. The next status will not be displayed immediately upon arrival at the airport of the destination country, but after the parcel arrives and is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days.

    In the recipient's country The parcel is delivered to one of the places of international postal exchange for subsequent import operations.

    Left the international sorting center

    The parcel is sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

    Left the international exchange site

    The shipment has left the place of international postal exchange and is then sent to the sorting center. From the moment the shipment leaves the MMPO, delivery times within Russia begin to apply.

    According to information received from Russian Post, the status “Left the place of international exchange” can last no more than 10 days. If after 10 days the status has not changed, this is a violation of delivery deadlines, which can be reported to the Russian Post Office by calling 8 800 2005 888 (free call), and they begin to respond to this application.

    Left the mail terminal

    The parcel has left the intermediate point of its route and is heading towards the recipient.

    Left the warehouse

    The parcel has left the warehouse and is moving towards the post office or sorting center.

    Left the sorting center

    The parcel has left the postal sorting center and is heading towards the recipient.

    Left the transit country

    The parcel left the sorting center in a transit (intermediate) country, sent to the destination country, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

    Information about the postal item has been received

    Received information about the postal item in electronic form

    This means that the seller has registered the package (track code) on the postal (courier service) website, but in fact, the package has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.

    Received for further processing

    The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient.

    Parcel registered

    This means that the seller has registered the package (track code) on the postal (courier service) website, but in fact, the package has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.

    Arrived

    Generalized status, meaning arrival at one of the intermediate points, such as sorting centers, postal terminals, airports, ports, etc.

    Arrived at the airport

    The parcel arrived at the airport for unloading, loading, processing and further shipment to its destination.

    Arrived at the international sorting center

    Came to the place of delivery

    Indicates the arrival of the item at the recipient's post office (OPS), which must deliver the item to the recipient. As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).

    This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

    Arrived at the post office

    Indicates the arrival of the parcel at the recipient's post office, which must deliver the parcel to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.

    Arrived in Russia

    Arrived at the sorting center

    Indicates the arrival of a parcel at an intermediate postal hub for sorting, selecting a route and sending it to the recipient.

    Arrived at the sorting center of the destination country

    The parcel has arrived at the sorting center of the destination country for subsequent import/export operations.

    Arrived at destination country

    The parcel has arrived in the country of destination at the place of international postal exchange for subsequent import/export operations.

    Arrived in transit country

    The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further dispatch to the recipient.

    Arrived at the small package processing center

    Indicates the arrival of a parcel at the postal distribution center for sorting, selecting a route and sending it to the recipient.

    Arrived at warehouse

    The parcel arrived at the warehouse for unloading, labeling, processing, loading and further dispatch to its destination.

    Arrived at the terminal

    Means arrival at an intermediate terminal for unloading, loading, processing and further dispatch to the destination.

    Arrived in the territory of the Russian Federation

    The parcel arrived on the territory of Russia, for further import and dispatch to the recipient.

    Reception

    Reception by the customs service of the country of destination

    The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the parcel may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment.

    Reception at customs

    In the sender's country The parcel was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

    In the recipient's country The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the parcel may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment.

    Reception from sender

    This means that the overseas sender (seller) has brought your parcel to the local post office. At the same time, he filled out all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is located on the check (or receipt) issued upon acceptance of the parcel. The “Reception” operation shows the place, date and country of receipt of the item. After acceptance, the parcel moves on its way to the place of international exchange.

    Accepted by carrier

    Indicates that the sender (seller) has transferred your order to a local carrier. At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is located on the check (or receipt) issued upon acceptance of the shipment.

    Sorting

    The parcel has arrived at one of the sorting centers and is being processed. After some time, the parcel will leave the sorting center for further dispatch to the recipient.

    Customs clearance

    In the sender's country The parcel was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

    In the recipient's country The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the parcel may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment.

    Customs clearance completed

    This operation means that customs has checked the item and returned it to the Postal Service. In many MMPOs, customs works around the clock: this is the only way to check the colossal volume of mail incoming from abroad in a timely manner. Each customs officer is assisted by two postal operators.

    Transit

    Transportation

    Transportation of a parcel from one sorting center to another, towards the recipient.

    Package

    This means that the parcel is being packed and marked for further shipment.

    Export

    Export (content check)

    The parcel was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

    Export (packaging)

    The parcel has successfully passed inspection, is packed and ready to be sent to the destination country.

    Export international mail

    Indicates the actual dispatch of the parcel to the destination country.

    The “Export” status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the destination country. As a rule, this status is the longest and the transition to “Import” may take some time. This happens due to the characteristics of flight routes and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons. On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

    If the shipment is in the “Export” status, then it is impossible to track it (find out what exactly is happening to it); only at the import stage will you be able to see your package and monitor its further movement. The use of transit transportation and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but has not received the “Import” status, then the sender needs to contact the post office and apply for a search.

    Export, processing

    Indicates the actual dispatch of the parcel to the destination country.

    The “Export” status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the destination country. As a rule, this status is the longest and the transition to “Import” may take some time. This happens due to the characteristics of flight routes and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons. On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

    If the shipment is in the “Export” status, then it is impossible to track it (find out what exactly is happening to it); only at the import stage will you be able to see your package and monitor its further movement. The use of transit transportation and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but has not received the “Import” status, then the sender needs to contact the post office and apply for a search.

    Electronic parcel registration

    This means that the seller has registered the package (track code) on the postal (courier service) website, but in fact, the package has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.

    What do postage statuses mean in English?

    Both on Aliexpress and on popular trackers, all postal statuses are translated into Russian. So you won’t come across statuses in English often. And yet, I decided to add here a translation and transcript of the most popular of them.

    Very often people on the site ask what this or that parcel status means. And since they ask, then we need to figure it out.

    Postal status and order status on Aliexpress are two different things!

    This article will discuss about postal statuses , we also have an article. These are different things. The order status is tracked in your . And reflects information about the parcel within the Aliexpress trading platform. And the status of the parcel is tracked in postal services (Russian Post, China Post, etc.). Don't be confused.

    Not all orders can be tracked

    Please note that not every parcel can be tracked while moving from the seller to you. This is only possible if it has a trackable track. But how can you find out about this BEFORE ordering?

    In the case of Aliexpress - open , then click on Delivery

    And after clicking, you will see a menu with information about delivery methods. The last column will display information about the availability of the track (Delivery Information).

    If this field says Not available, then your order will not have a track when you select this delivery, the parcel will not be tracked and you will not be able to find out the current postal status of the parcel.

    How to track a parcel from Aliexpress

    If this is your first time tracking a parcel and your package is from Aliexpress, then read our article. If your parcel is not tracked at all, then read.

    Please note that the article describes the most common statuses. In fact, there are many more of them, but other parcel statuses are much less common. And yet, for some private courier companies, especially in China, the same statuses can be designated by different words. If you have a status that is not described in this article, ask in the comments, we’ll try to figure it out. Be sure to indicate where you saw this status!

    Parcel statuses in the country of departure (for example in China)

    While the parcel is in the country of departure, it may have the following statuses:

    • Collection, Acceptance – the parcel was delivered to the post office. It is worth keeping in mind that the parcel does not immediately begin to be tracked using the tracking number given to you by the seller. It takes some time to process the parcel and enter it into the database. Usually the track begins to be tracked within 10 days.
    • Opening (The parcel has arrived at the transit point) . Usually the postal code of the transit point is written next to this status. There can be many such statuses. Moreover, their order is not always correct. Probably transit point operators do not fill in the data right away. Therefore, one should not be surprised at the Opening status after Export.
    • Arrival at MMPO (Dispatching, Processing) . In this status, the parcel is being prepared for export and shipment to the destination country. For some transport companies in China, this is the last status that is tracked.
    • Export (Departure from outward office of exchange, Total Export) – means that the parcel has passed all the necessary procedures and has been sent to the destination country.

    After the last status, it may take quite a long time until the parcel begins to be tracked in the destination country. If the parcel was sent without an international track, it may no longer be tracked at all.

    Parcel statuses in the destination country (for example, Russia)

    • Import (Import) – the parcel has arrived in the destination country. It is processed for transfer to customs.
    • Reception at customs – transfer to customs for clearance.
    • Customs clearance. Customs release – the parcel has passed all the necessary customs clearance and is being prepared for release from MMPO
    • Left the place of international exchange of MMPO – the parcel left customs and was handed over to the post office for further dispatch.
    • Left the sorting center – the parcel is sorted and sent to its destination.
    • Came to the place of delivery – the parcel has arrived at the post office. In principle, you can already receive it. Or wait for a notification.
    • Product Delivered – the parcel has ALREADY been delivered to the recipient.

    Please note that in the parcel tracking interface at Russian Post, for import, the addressee's index is indicated. Sometimes, in case of an error or a fake track, it may be clear that the parcel is not going to your post office. If the package has changed several statuses, but the index is still incorrect, then you should start worrying.

    Unpleasant parcel statuses

    The parcel statuses described above are quite standard. They mean the package is on its way. Sometimes the package may get stuck on statuses, sometimes miss some, but, in most cases, everything is fine. However, there are statuses that clearly mean problems:

    • Return. Other circumstances - means that there is something wrong with your package. And it is returned to the sender. What is wrong needs to be clarified. It's best to start with the Russian Post hotline 8-800-2005-888. After finding out the reasons and finding the culprits, you can think about what to do next.
    • Return. Return to customs - similar to the previous paragraph. Usually means that the address is not written legibly.
    • Unsuccessful attempt of delivery - usually accompanied by clarification about the reasons for failure. Inaccurate address, Incomplete address, Addressee dropped out, etc. In this situation, the main thing is to get to the post office before the parcel storage time expires - that’s 30 days. Also check whether the parcel arrived at the post office at all. Well, sometimes at the post office such statuses are given from a flashlight. But it's worth monitoring.
    • Return. Expiration date – obviously, you forgot to receive the parcel on time and it was returned.
    • Dosyl. Submission – the parcel arrived at the wrong post office and was redirected. That is, the parcel travels further. That is, this is not a problem, but you need to control the situation.

    What do the letters at the end of the status mean (PEK, CAN, etc.)

    These letters are often visible when tracking the status of a package at China Air Post. They indicate the IATA airport designations where the parcel was registered. Their designations can be seen on any air ticket purchasing service (SkyScanner for example;)).

    What does NULL status mean (NULL, PEK)

    This status is visible when tracking the status of the parcel at China Post. These are just internal China Post statuses that they haven't translated into English. Therefore, where there should be a translation, it is not there, but instead NULL. If you can’t bear to find out what this status is, switch to the Chinese version of the service, copy the status in hieroglyphs and translate it with Google Translator. True, this method does not always work. Sometimes in the Chinese version some statuses simply do not exist.

    NULL, PEK means that the parcel was at Beijing airport. What she did there can be found in the Chinese version of China Air Post.

    What does item arrived at OE in tne destination country mean?

    OE - office of exchange - MMPO, Place of International Postal Exchange. This is a normal status, which means the parcel has arrived at customs and is undergoing customs clearance.

    The track (package status) has stopped changing, the parcel is not tracked

    Very often, restless buyers begin to worry when the status of the parcel suddenly stops changing. This often happens after export. It seems that just recently the parcel was briskly moving around China, changing statuses almost every day, and suddenly, after some Export of international mail, Arrived to destination country and the like track, the parcel stops moving..

    If you recognize your situation, we have discussed this situation in detail in the article. In short, there are two options:

    • If your track is international and is successfully tracked on the official website of your state mail (Russian Post, UkrPoshta, Belposhta) and more than 2-3 weeks have passed since the last status update, then well, your fears are not without reason.
    • If your track has never been tracked on the mail website. You checked the status of the parcel in your Aliexpress personal account or some specialized track checking site, or the track format is generally clearly different from the international one (the correct international one is something like this RR123456789CN). This track often changes during export if the parcel is transferred to your state post office. That is, in your country such a parcel travels under a different track (which you do not know, and, as a rule, cannot find out). Well, the old track remains in the latest status. That is, there is nothing to worry about here at all. This situation is normal.

    But be that as it may. Whether your parcel from Aliexpress is tracked or not, the main thing you should do is control the protection period and extend it if necessary or open a dispute.

    Checking the seller on Aliexpress

    Most problems with orders on Aliexpress can be avoided if you carefully choose a seller on Aliexpress BEFORE purchasing. There is nothing complicated about this and you can figure it out. But if time is precious and you don’t have time to figure it out, then use our service.

    Finally

    I have repeatedly written my personal opinion that when ordering goods from China you need to be patient. There is no need to worry if the parcel does not change its status for three days, a week, or two. This is a common occurrence. And on holidays, of which there are quite a few in China, everything stops. When ordering goods on Aliexpress, your parcels are protected. It is much more important for a successful purchase to spend more time choosing a lot and then control only the expiration date of the protection. Than monitoring the movement of a parcel 20 times a day.

    And use services and programs to control the movement of parcels. There are quite a few different ones now.

    P.S. from February 2018:

    In the comments you often ask what this or that parcel status means. Most often, the unclear meaning of the status is associated with a crooked translation of the status issued by the Chinese carrier. Often the current status depends on the previous movement of the parcel, and it is now possible to understand what your non-standard status means now only by understanding how the parcel moved earlier. Therefore, if you want to ask something about your parcel:

    Write the tracking number of your parcel.

    And we will ignore or delete comments like “What does XXX status mean?” Sorry, but I’m tired of copy-pasting “Write a track, we’ll see” into the void.

    Delivery to the addressee

    Delivery to the recipient

    Means the actual receipt of the postal item by the recipient specified in the postal item.

    Flew to destination country

    The postal item will be handed over to the post office of the destination country for delivery to one of the places of international postal exchange, and subsequent import/export operations.

    Departed from the airport


    The following status will not be displayed immediately upon arrival at the airport of the destination country, but after the mail item arrives and is accepted (unloaded, processed and scanned) by the postal service.
    This may take from 3 to 10 days.

    The postal item has departed from the airport of the sender's country and is heading to the destination country.

    After the parcel leaves the territory of the sender's country and arrives at the destination country, such shipments are re-marked with untraceable track codes and are no longer tracked.

    When the parcel arrives at your post office, you will receive a paper notification with which you need to come to the post office and receive the parcel.

    Issued by customs

    The customs clearance procedure has been completed, and in the near future the postal item will be handed over to the post office of the destination country for further delivery to the recipient.

    Ready for shipment

    Ready to ship

    Means that the postal item is packaged, marked and will be sent shortly.

    Detained by customs

    This operation means that the postal item is detained by FCS employees to carry out measures to determine the purpose of the postal item. When receiving goods by international mail during a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in part of such excess, it is necessary to pay customs duties and taxes using a flat rate of 30% of the customs value of the goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the MPO is missing or does not correspond to the actual information, this significantly increases the time spent on processing shipments, since there is a need to conduct a customs inspection and document its results.

    Submission

    The parcel was sent to the wrong zip code or address, an error was discovered and the parcel was redirected to the correct address.

    Import international mail

    The operation of receiving the item in the recipient's country.

    All mail arriving on the territory of the Russian Federation from air flights begins its journey at the aviation postal department (AOPP) - a special postal warehouse at the airport. Within 4–6 hours, shipments from the aircraft arrive at the AOPP, the containers are registered, and their integrity and weight are checked. Mail is registered in an electronic database. During registration, the barcode is scanned, data is entered on where the container is addressed (for example, MMPO Moscow), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of the AOPP.

    The next operation after export from the country of origin, which is reflected on the website when tracking the shipment, is import into the destination country. Import information appears after the shipment is transferred by the carrier to the postal operator of the destination country. Operation “Import” means that the shipment arrived on the territory of Russia and was registered. International shipments arrive in Russia through the international postal exchange place (IMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. The choice of city where exactly the international shipment will arrive depends on the sender’s country. The choice depends on the availability of regular flights and free carrying capacity in a particular direction.

    Unsuccessful attempt of delivery

    Assigned if the postal operator reported that an attempt was made to deliver the item to the recipient, but for some reason delivery did not take place. This status does not reflect the specific reason for non-service.

    Options for further action:

    • New delivery attempt
    • The parcel will be transferred for storage until demand or until the circumstances are clarified.
    • Return to sender
    What to do if you receive this status:
    • It is necessary to contact the post office delivering the item and find out the reason for non-delivery.
    • You must contact the post office yourself to receive the shipment without waiting for notification.

    Treatment

    Processing at an intermediate point

    The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient.

    Processing at the sorting center

    Status Processing at the sorting center - assigned in the process of delivering the item through intermediate sorting centers of the postal service. In sorting centers, mail is distributed along main routes. Parcels are reloaded from one transport to another, for further dispatch to the recipient.

    Processing completed

    Generalized status, meaning the completion of processing of a mail item before sending it to the recipient.

    Awaiting delivery to the post office

    Means that the postal item is packaged, marked and will be sent shortly.

    Awaiting shipment

    Means that the postal item is packaged, marked and will be sent shortly.

    Awaiting quality check

    Means that the parcel is not yet complete and is in the seller's warehouse awaiting verification of the contents before shipping.

    Upload operation completed

    Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is heading to the next sorting center towards the recipient.

    Export operation completed

    The customs clearance procedure has been completed, the postal item has been handed over to the post office of the destination country for further dispatch to the recipient.

    Shipment from the seller's warehouse

    The parcel has left the seller's warehouse and is moving towards a logistics company or post office.

    Cancel shipment

    Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).

    Sending to terminal

    The parcel is sent to the postal terminal at the airport to be loaded onto a plane and sent to the destination country.

    Item is ready for dispatch

    Means that the postal item is packaged, marked and will be sent shortly.

    Sent

    Generalized status, meaning the sending of a postal item from an intermediate point towards the recipient.

    Sent to Russia

    The postal item will be transferred to Russian Post for delivery to one of the places of international postal exchange, and subsequent import/export operations.

    Sent to destination country

    A postal item in the process of being transferred to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

    Note!
    The following status will not be displayed immediately as soon as the parcel arrives in the country, but after the postal item is accepted (unloaded, processed and scanned) by the postal service.

    This may take from 3 to 14 days, depending on the workload of the international postal exchange location.

    Sent from warehouse to sorting center

    As a rule, this status means that the foreign sender (seller) brought your parcel to the local post office.

    Transferred for storage

    Means the arrival of the item at the recipient's post office (OPS) and transfer to storage until it is delivered to the recipient.

    As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).

    This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

    Transferred to customs

    In the sender's country

    In the recipient's country

    Loading onto the plane

    Loading onto the plane before departure to the destination country.

    Loading into transport

    Preparations for shipment are completed

    Means that the postal item is packaged, marked and will be sent shortly.

    Preparing for shipment

    Means that the postal item is packaged and marked for further dispatch.

    Preparation for export

    Packaging, labeling, loading into a container and other procedures necessary for shipment to the destination country.

    Left the airport

    In the sender's country
    The postal item has departed from the airport of the sender's country and is heading to the destination country.
    The following status will not be displayed immediately upon arrival at the airport of the destination country, but after the mail item arrives and is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days.

    In the recipient's country
    The postal item is delivered to one of the places of international postal exchange for subsequent import operations.

    Left the international sorting center

    The postal item is sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import/export operations.

    Left the international exchange site

    The shipment has left the place of international postal exchange and is then sent to the sorting center. From the moment the shipment leaves the MMPO, delivery times within Russia begin to apply.

    According to information received from Russian Post, the status “Left the place of international exchange” can last no more than 10 days. If after 10 days the status has not changed, this is a violation of the delivery time, which can be reported to the Russian Post Office by calling 8 800 2005 888 (free call), and they begin to respond to this application.

    Left the mail terminal

    The postal item has left the intermediate point of its route and is heading towards the recipient.

    Left the warehouse

    The parcel has left the warehouse and is moving towards the post office or sorting center.

    Left the sorting center

    The postal item has left the postal sorting center and is heading towards the recipient.

    Left the ShenZhen Yanwen sorting center

    The mail has left the sorting center of the logistics company Yanwen Logistics and is heading towards the recipient.

    Left the country of transit

    The postal item has left the transit country and is directed towards the destination country, for delivery to one of the places of international postal exchange, and subsequent import/export operations.

    Left the transit country

    The postal item left the sorting center in a transit (intermediate) country, was sent to the destination country, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

    Information about the postal item has been received

    Received information about the postal item in electronic form

    It means that the seller has registered the postal item (track code) on the postal (courier service) website, but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.

    Received for further processing

    The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient.

    Postal item is registered

    It means that the seller has registered the postal item (track code) on the postal (courier service) website, but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.

    Arrived

    Generalized status, meaning arrival at one of the intermediate points, such as sorting centers, postal terminals, airports, ports, etc.

    Arrived at the airport

    The parcel arrived at the airport for unloading, loading, processing and further shipment to its destination.

    Arrived at the international sorting center

    Came to the place of delivery

    Indicates the arrival of the item at the recipient's post office (OPS), which must deliver the item to the recipient. As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).

    This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

    Arrived at the international exchange location

    Indicates the arrival of a postal item at an intermediate postal node for sorting, selecting a route and sending it to the recipient.

    Arrived at the post office

    Indicates the arrival of a postal item at the recipient's post office, which must deliver the item to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.

    Arrived in Russia

    Arrived at the sorting center

    Indicates the arrival of a postal item at an intermediate postal node for sorting, selecting a route and sending it to the recipient.

    Arrived at ShenZhen Yanwen sorting center

    Indicates the arrival of a postal item at the intermediate sorting center of the logistics company Yanwen Logistics, for sorting, selecting a route and sending it to the recipient.

    Arrived at the sorting center of the destination country

    The postal item has arrived at the sorting center of the destination country for subsequent import/export operations.

    Arrived at destination country

    The postal item has arrived in the country of destination at the place of international postal exchange for subsequent import/export operations.

    Arrived in transit country

    The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further dispatch to the recipient.

    Arrived at the small package processing center

    Indicates the arrival of a parcel at the postal distribution center for sorting, selecting a route and sending it to the recipient.

    Arrived at warehouse

    Arrived at the carrier's warehouse

    The parcel arrived at the warehouse for unloading, labeling, processing, loading and further dispatch to its destination.

    Arrived at the terminal

    Means arrival at an intermediate terminal for unloading, loading, processing and further dispatch to the destination.

    Arrived in the territory of the Russian Federation

    The postal item arrived on the territory of Russia, for further import and dispatch to the recipient.

    Reception

    Reception

    This means that the overseas sender (seller) has brought your parcel to the local post office. At the same time, he filled out all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is located on the check (or receipt) issued upon acceptance of the postal item. The “Reception” operation shows the place, date and country of receipt of the item. After acceptance, the parcel moves on its way to the place of international exchange.

    Reception by the customs service of the country of destination

    The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

    Reception at customs

    In the sender's country
    The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

    In the recipient's country
    The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

    Reception at customs

    In the sender's country
    The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

    In the recipient's country
    The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

    The parcel has arrived at one of the sorting centers and is being processed. After some time, the parcel will leave the sorting center for further dispatch to the recipient.

    Customs clearance

    In the sender's country
    The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

    In the recipient's country
    The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

    Transportation of mail from one sorting center to another, towards the recipient. On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

    Export (content check)

    The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

    On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

    If the shipment is in the “Export” status, then it is impossible to track it (find out what exactly is happening to it); only at the import stage will you be able to see your package and monitor its further movement. The use of transit transportation and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but has not received the “Import” status, then the sender needs to contact the post office and apply for a search.

    Export, processing

    Indicates the actual dispatch of the postal item to the destination country.

    The “Export” status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the destination country. As a rule, this status is the longest and the transition to “Import” may take some time. This happens due to the characteristics of flight routes and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons.
    On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

    If the shipment is in the “Export” status, then it is impossible to track it (find out what exactly is happening to it); only at the import stage will you be able to see your package and monitor its further movement. The use of transit transportation and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but has not received the “Import” status, then the sender needs to contact the post office and apply for a search.

    Electronic registration of mail

    It means that the seller has registered the postal item (track code) on the postal (courier service) website, but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.