SPSR-EXPRESS is the largest Russian logistics company, one of the leaders in the field of express delivery.

Over 15 years of operation, the SPSR-express company has spread a network of 200 representative offices and branches throughout the Russian Federation. More than a thousand vehicles and 4,000 SPSR-EXPRESS employees are busy delivering goods, parcels and documents every day. And only the cars of the SPSR Formula Team - a youth team created by SPSR-EXPRESS - are involved in the stages of the Formula of Russia race.

You can send mail and cargo using SPSR-EXPRESS, the official carrier of the Formula of Russia racing series, to any point in Russia from Vladivostok to Kaliningrad, and abroad.

The service will do SPSR parcel tracking, even if it's international shipments, at all stages of delivery simple and convenient.

The abbreviation SPSR is at the same time the company’s business credo: Speed, Personal approach, Security, Rationality.

• Speed. SPSR offers 8 express tariffs, among which large companies and individual clients find solutions to their problems. To ensure the speed of delivery and track the parcel, it is enough to know the track code or, in the case of SPSR-EXPRESS cargo, the invoice number. Our service GdetoEdet.ru will do the rest.
• A personal approach is the development by SPSR-EXPRESS managers of individual logistics solutions for clients in various fields of activity (insurance, telecommunications, industrial equipment, clothing and footwear, cosmetic products, etc.). Individual solutions best meet the specifics of cargo and the needs of the industry.
• Safety. The trust of SPSR-EXPRESS customers is justified by the speed of delivery and safety of cargo. At the same time, you always know exactly where the package is.
• Rationality. SPSR-express specialists develop innovative logistics solutions to optimize business processes.

Additional paid service SPSR-EXPRESS includes delivery services at a time specified by the customer (evenings, weekends), preliminary notification of parcel delivery, SMS notification, individual control of cargo delivery.

SPSR-express meets customer expectations, and our service - website - provides a ready-made solution to your problem track mail by id. Enter the SPSR-express invoice number in the special field, click the “find shipment” button - and information about your parcel will appear on the screen.

Many Aliexpress buyers dreamed that the delivery of goods would not depend on mail overload, chance, or the absent-mindedness of postal workers. A lot of goods are ordered on Ali as gifts or for certain dates. And then a lot of nerves go into worrying whether the package will arrive on the right day. Very low prices are tempting with their attractiveness, but to wait for your order, you need to have good patience and endurance. But now Russian buyers have the opportunity to receive their order literally within 1-2 weeks, thanks to the fact that the Aliexpress platform has connected the ability to order delivery of purchases from China to Russia using the SPSR-Express service.

SPSR-Express is a company that provides postal services and delivers parcels throughout Russia. A huge advantage of this delivery method is the presence of over 950 parcel terminals and delivery points in 172 cities of Russia. All you need to do is order the product and wait for an SMS notification that your purchase has already arrived at the pick-up point of your choice.

Delivery times will be only 5-14 days. That is, now you don’t have to worry that your purchase will get stuck somewhere and won’t arrive in time for a holiday or vacation.

Brief information about SPSR-Express

Average delivery time: 5-14 days

Reliability: high

Official site: www.spsr.ru

Tracking numbers: www.spsr.ru/ru/service/monitoring

How to choose a product with SPSR delivery?

In order to use express delivery, you need to select Russia Express SPSR in the delivery options.

After confirming the order by the seller, confirm your passport details to clear customs and wait for an SMS notification that the parcel is at the Pick point delivery terminal. Typically, parcel terminals are installed in shopping malls in all areas of the city. Which makes receiving your parcel very fast and convenient in time.
You will receive a message on your phone stating that the parcel has arrived and is waiting at the selected parcel locker. Also, the message will indicate the password to open the box with your purchase and the period during which you will need to pick up the parcel. You can drive up at any convenient time and receive your purchase. To do this, you just need to enter the password specified in the SMS, and the cell will open. Very easy and simple.

How to track a SPSR parcel?

Usually, Aliexpress buyers do not have any difficulties tracking their SPSR parcels. Firstly, tracking statuses are updated directly on the Aliexpress website in your

This is the second time I’m trying to use the services of SPSR in Novorossiysk - and the second time I’m simply surprised: how disgustingly the job of delivering parcels is done in the Novorossiysk branch.
Yesterday, May 2, I was supposed to receive a parcel from an online store, which I was really looking forward to on that very day. Since the delivery on May 2 from 9.00 to 18.00 was notified by SMS two weeks before this day, naturally, I waited for the courier all day from the very morning - despite the beautiful May long-awaited weather. But the next SMS at 14.32 “about handing over the parcel to the courier” was disappointing: I wasted half a day... But from that moment on I spent the rest of the day just hugging the phone! And from 16.00 I was just standing at the gate, waiting for 17.00.... 18.00... - then I realized that the promised delivery would not happen. But
She didn’t leave the gate, but continued to wait, sitting on a bench near the house. You never know...
And what do you think! EVERYTHING happened the SAME as exactly a year ago (a year ago it was April 30 at 13.00):
Exactly at 18.38 my phone started ringing from an “UNKNOWN” number, I “hello-hello” - and then the call was dropped! A very convenient move when you don’t want to work. It was in vain to wait for a call back - I already understood that in the Novorossiysk branch this is the rule - the client is a fool, and the courier is always right. Of course it is: a beautiful May evening, why waste it on such nonsense as searching for some street in new buildings...
What is the MOST INTERESTING: half an hour later at 19.03 an SMS arrives: AMAZING THING, it turns out that the courier (I quote) “did not find you at 18.15 at the address Novorossiysk, st..... house 15” ... And why at 18.15, if delivery is promised from 9 to 18....? And as they say, was there a boy?! And does he even know where it is, this street...

I would like to ask you, dear leader of very resourceful couriers:
1. Why do dispatchers of other transport companies call each other in the morning and ask in detail: how to get to the address, writing down all the details in the waybill, even if the courier will go to the addressee only in the evening? - and are calls necessarily from a phone with FEEDBACK, so that the client has the opportunity to call back if suddenly something is wrong?
2. Why in other shopping centers couriers arrive without calling - why even call the client if he has ALREADY NOTIFIED IN ADVANCE and is waiting??
And if the courier cannot find the way, he clarifies the route with the client by calling from a normal number with FEEDBACK.
4. Why does more than two weeks (worse than by Russian Post!!!) pass from the moment the sender transfers the parcel to SPSR - until the day of delivery by courier in Novorossiysk.
There are many more “whys” I can ask you, dear director... But I won’t... Because your company will NEVER reach the European level of service until you are closely involved in personnel...
All of the above can be checked through the mobile operator Megafon on May 2: the only call from your courier to my number at 18.38 (and the delivery was supposed to be from 9.00 to 18.00), and my answer to this call within 2 seconds, and then it was cut off immediately - the courier’s answer.... Even the fact that he didn’t bother to redial my number suggests that the person was apparently not quite adequate on this warm May evening... and he didn’t NEED IT at all.. ..
However, this is already de-ja-vu: you also ruined the last May Day holiday in 2016 for me: I had to refuse a parcel with festive outfits, which, instead of April 30, the SPSR wanted to give me on May 4...

At all stages of human civilization, prompt and reliable delivery of information has occupied an important place. Today, the delivery of documents, parcels and parcels has changed in the most dramatic way. The main participants in this process are specialized transport companies, whose range of services includes delivery to the client:

• documents
• postal items
• small in weight and size of cargo

One of such companies is the transport company SPSR-EXPRESS from St. Petersburg. An additional service of the spsr express company is tracking the entire route and working according to the most reliable hand-to-hand scheme in the world. The service of this company covers not only the entire territory of the country, but also foreign countries.

The latest technologies for delivering business correspondence

For the SPSR company, express tracking is an individual solution, which will be the most optimal for a specific customer. The client has the opportunity to choose the cost tariff independently, having read the terms of cooperation with the company on its resource. The following service packages are available today for the company’s clients:

• Delivery of hummingbirds "door to door"
• Cheetah delivery “hand to hand”
• Bison and Pelican deliveries
• Freight
• Online
• Fulfillment
• Export Import

From the above list it follows that the SPSR-EXPRESS company covers the entire sector of services for the delivery of not only small cargo, postal items and business correspondence, but also if clients choose the “freight” package, it will send large weight and oversized cargo to any point in Russia within the terms specified in the contracts. And in the case of an “export/import” package, it will promptly deliver documents or cargo to the specified addressee outside of Russia or from abroad.

List of additional services provided by SPSR-EXPRESS

The SPSR-EXPRESS company cooperates with China within the framework of which we wrote about in our news.

Among these options, customers of this company can choose spsr express order tracking. In this case, the client will know exactly where his cargo or documentation is located at a given time. This is convenient and allows you to better plan your business activities. The cost of delivery rates also includes carrier liability insurance, if this option is preferred by the client. When tracking shipments, the sender and recipient are notified by staff via SMS. Here everything is done reliably and thoroughly, with the maximum degree of reliability and safety for the client’s shipments. If necessary, the sender's business correspondence will be packaged additionally.

Find

FAQ

This section contains frequently asked questions about the delivery of orders from foreign online stores.

Nothing found for your request

If I received an SMS notification on my phone with the text: “A letter with important information about the order has been sent to your email address.”

This SMS notification arrives when the shipment has already arrived in Russia and is at customs.

(!) The letter must arrive at the recipient's email address within 24 hours after the SMS notification. If the letter is not received within 24 hours, the recipient should expect a second SMS notification within 2 days. After repeated SMS notification, an email will be sent to your email address within 24 hours.

(!) If the email address was incorrectly specified in the “Personal Account” of the online store, the recipient needs to call SPSR Express toll-free number: 8 800 700 36 30.

When will the courier arrive?

If delivery is scheduled for today, please expect the courier at the appointed time.

If delivery is not scheduled for the current day, you can independently coordinate delivery through the “Delivery Management” service: .

Why is my order transferred to SPSR Express? What kind of company is this?

SPSR Express- expert in logistics solutions. The company has been successfully implementing projects in the field of postal services, express delivery and warehouse logistics for more than 15 years. The largest private operator with its own branch network. Geographic coverage area of ​​over 6,000 settlements. In 2013, the company opened an international route, taking a leading position among private express operators in Russia. Currently, the SPSR Express infrastructure consists of 9 distribution and 15 sorting centers, 200 offices and representative offices in Russian cities, more than 1,000 own vehicles and 4,000 employees. Today SPSR Express is rightfully considered one of the most innovative companies in the field of postal logistics.

Can you give me the courier's phone number?

According to SPSR Express regulations, employee contact numbers are not subject to disclosure. If delivery is scheduled for today, please expect the courier at the appointed time.

If the product does not suit me, how can I return it, where can I go?

You must contact the seller/company from whom the order was made - they will provide detailed information about the possibility of returning the goods.

Where is my parcel?

You can check the status of your order through the “Monitoring” service using the link: .

You must enter the invoice number or order number in the online store.

You can also track your order through the Mobile Application and the Delivery Management service: .

To track the status of your shipment through the Delivery Management service, you must enter the phone number specified when placing the order and the invoice or order number in the online store.

Why is the parcel detained at customs?

All orders arriving into the Russian Federation from abroad must undergo customs processing, which lasts an average of 7 days. During this time, recipients must provide personal data for prompt customs processing. If the recipient does not provide the data within the specified period, the order is returned to the online store.

Reasons for orders being delayed at customs:

• Passport details were not provided in a timely manner - they can be provided by following the link in the letter from SPSR Express
• The order is recognized as a commercial shipment - returned to the sender
• The goods are prohibited for import into the territory of the Russian Federation - returned to the sender
• Exceeding the customs limit for import (by weight and/or amount) - you must pay a state duty

Customs processing time

The average time for customs processing is 7 days. During this time, the recipient must provide personal data for prompt customs processing. If personal data is not provided within this period, the order is returned to the online store.

Why enter personal data?

SPSR Express requests personal data on the basis of Order of the Federal Customs Service (Federal Customs Service) of Russia No. 1772 dated September 15, 2014. “On the performance of customs operations in relation to goods for personal use transported by carriers.” Based on Order No. 1772 of the Federal Customs Service, all customs offices of the Russian Federation must come to a unified automated system within the period from November 1, 2014 to July 31, 2015.

To pass an order through customs, you must fill out the customs register, which must include information about the recipient, including information about an identity document. A more detailed list of data that must be indicated can be found in paragraph 27 of the previously mentioned order.

You have every right not to provide personal data without signing consent to data processing.

(!) At the same time, without passport data, the customs register will not be completely filled out; accordingly, the shipment will be detained at customs until the necessary data is provided and, after the expiration of the storage period, it will be sent back to the sender’s company.

If you previously received orders through Russian Post, you did not need to provide personal information, since Russian Post is a postal service and does not request this information.

We try to deliver goods as quickly as possible and avoid possible delays at customs.